Pet Policy: Applicable as of January 1, 2022
>> The cost per night of admission per pet is $250 pesos (This price does not include VAT), and they will only be admitted in the canine category, not exceeding the weight of 5 kilos/11 lb . Allowing only ONE pet per room.
>> It is mandatory to leave a Security Deposit of $2,000 pesos in cash for each pet, which will be returned at the time of Check-Out provided that the housekeeper has not reported any damage or dirt inside or outside the room that are attributable to the pet.
>> There will be a charge of $300 pesos per wash for each duvet or blanket that the employee reports with the smell or hair of the pet and $600 pesos if there are traces of urine or excrement inside the room.
>> The owner of the pet must present the Vaccination Card upon arrival, which must be valid and the date of the last deworming (no more than 6 months).
>> The guest will be responsible for covering 100% of the costs involved in the repair or replacement of the hotel property that has been damaged by the pet. The cost of damage is subject to assessment by the administration.
>> The owner of the pet agrees to monitor the behavior of the pet inside and outside the room at all times during the time it remains in the hotel.
>> There should be no barking or howling regardless of whether there are guests inside your room, especially during the course of the night.
>> Guests will be credited with a penalty of $250 pesos in case they are surprised by the introduction of pets without having previously reported them, in addition they must also cover the cost of admitting the pet.
>> Pets WILL NOT BE ALLOWED to remain alone in the room, if the guest is absent leaving their pet inside the room, THEY WILL BE LIABLE OF A PENALTY OF NOT LESS THAN $1000 pesos.
>> PETS THAT EXHIBIT AGGRESSIVE BEHAVIORS AND THAT MAY ENDANGER THE PHYSICAL INTEGRITY OF HOTEL STAFF OR GUESTS ARE NOT ACCEPTED.
>> As the owner of the pet, the guest will be 100% responsible for any incident that may occur.
>> The company disclaims any responsibility in the event that the pet gets sick, escapes or suffers an accident while you are inside the hotel, it is the responsibility of the guest to carefully read each of the points marked in this regulation.
>>The owner is asked to take the pet for a walk to relieve itself outside the hotel facilities, as well as outside the rooms.